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Terms and Conditions

Last updated on 1/11/2022

Overview:

BF Essential Beauty, FZ-LLC website is owned and/or operated by BF Essential Beauty, FZ-LLC. By using our website, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE, and all the terms, conditions, disclaimers and limitations that appear or are made available to you on our site. The policies that apply in our direct sales operation may differ from those applicable to your use of our website and you should keep in mind these are separated and related to different locations and platforms. We may refer to anyone using, registering, visiting or taking advantage of any of the features, functions, offers or links made available, on or through our website, as “you” or “your” in our agreement and we may refer to BF Essential Beauty, FZ-LLCc as “we”, “us” or “our” (or, of course “BF Essential Beauty, FZ-LLC” or the “Company”)).

Information about us:

www.bassamfattouh.com is a website operated on behalf of BF Essential Beauty FZ-LLC. We are registered in the commercial register of Dubai under the trade license number 99430. BF Essential Beauty FZ-LLC is located at Dubai Design District – Building 3, 3rd Floor.

Online store terms:

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the terms will result in an immediate termination of your services.

General terms:

If you wish to purchase any product or service made available through the service (“purchase”), you may be asked to supply certain information relevant to your purchase including, without limitation, your name, your billing address, and your shipping information.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases. The information provided are subject to the “Privacy Policy” as published on our platform. PRIVACY POLICY
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

Returns & exchanges:

Our returns & exchanges policy can be found here.  RETURNS AND EXCHANGES

Availability, errors and inaccuracies:

We are constantly updating our offerings of products and services on the service. The products or services available on our service may be mispriced, , or unavailable, and we may experience delays in updating information on the service and in our advertising on other web sites. We cannot and do not guarantee the accuracy or completeness of the above mentioned information, in the event it is subject of an update that was delayed for technical reasons without any fault from us. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
We are providing the website and its contents on an “as-is” basis and makes no representations or warranties of any kind, express or implied, with respect to the operation of the website or the information, content, materials or products, included on the website. To the fullest extent permitted by law, company disclaims all such representations and warranties, including for example, warranties of merchantability and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible via the website is accurate, complete or current. Please note that some jurisdictions may not allow the exclusion of implied warranties and conditions, so some of the above exclusions may not apply to you but shall apply to the maximum extent permitted by applicable laws. Price and availability information is subject to change without notice.

All Products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for Products to avoid potential allergic reactions. Use of the Website is not meant to serve as a substitute for professional medical advice: the Website is solely an online store for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any Products or information received from the Website before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Company does not give or intend to give any answers to medical-related questions. Company does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the Website. IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL … OR YOUR PHYSICIAN IMMEDIATELY. The Products available on the Website, including any samples Company may provide to you, are for your personal use only. You may not sell or resell any Products you purchase or otherwise receive from Company. Company reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or Products to be provided to you that may result in a violation of this Agreement, as determined by Company in its sole discretion. Except where prohibited by law, Company may limit the number of Products available for purchase.

COLOR INFORMATION
While Company has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

MOBILE SERVICES
If you access the Website via your mobile phone or tablet device, we do not currently charge for this access. Please be aware that if you access the Website via your mobile phone or provide a mobile phone number to us in order to be contacted by voice or text message, your carrier’s normal rates and fees, such as text messaging fees or data charges, will still apply.

Payments:
Payments are accepted via credit/master card and cash on delivery for Saudi Arabia, Kuwait, UAE and Qatar at the address as provided by the consumer.

Accounts:
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the terms, which may result in immediate termination of your account on our service.
You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Our liability:
We warrant to you that any product purchased from Company through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied. Company’s liability for any losses suffered as a result of Company breaching its contract with you is limited to the purchase price of the product you purchased.
Use of your personal data:
Please refer to our separate privacy policy which informs you how your personal information will be used.
Waiver:
If Company fails, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if Company fails to exercise any of the rights or remedies to which they are entitled under a contract with you or any of these terms and conditions, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by Company of any default shall not constitute a waiver of any subsequent default. No waiver by Company of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing. Any ambiguities in the interpretation of these terms of service shall not be construed against the drafting party.

Severability:
In the event that any provision of these terms of service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination:
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.
Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service.
Changes:
We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30-day notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.
Governing law and jurisdiction:
Contracts for the purchase of products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Lebanese laws. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) shall be subject to the jurisdiction of Lebanon.

Contact us:

Our customer service is accessible by phone on +961 1 791 021, Monday to Friday from 9 am and 5 pm (Beirut time), and by email at info@bassamfattouh.com. All emails will be answered within two business days.

PO. Receipt Info

BF Essential Beauty, FZ-LLC – Registration number …

We warrant to you that any product purchased from BF Essential Beauty, FZ-LLC through our site is of satisfactory quality and reasonably fit for the purpose for which it was supplied. 

Payments are accepted via credit/master card or cash on delivery for Saudi Arabia, Kuwait , UAE and Qatar  at the address as provided by the consumer.

Upon receipt, please carefully inspect all Products.  The courier must be informed of breakages or shortages at the time of delivery.  We may not (at our sole discretion) accept any claims for breakages or shortages unless they are stated on the courier’s documentation.

In all cases, BF Essential Beauty, FZ-LLC ‘s liability shall be restricted to refund or replace the Products which are damaged or faulty upon receipt.

The Products which are not faulty, can only be returned or exchanged within 14 days of delivery of the Products, in which event you are kindly requested to contact us on +961 1 791 021, Monday to Friday from 9 am and 5 pm (Beirut time), and by email at info@bassamfattouh.com with details of your order within the mentioned period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

The cost and risk of returning or exchanging the product is the responsibility of the customer.

Any dispute or claim arising out of or in connection with this transaction will be governed by Lebanese laws and subject to the jurisdiction of Lebanon.

Our customer service is accessible by phone on +961 1 791 021, Monday to Friday from 9 am and 5 pm (Beirut time), and by email at info@bassamfattouh.com

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